Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Processing times may take slightly longer during busy periods, sales, or holidays. We appreciate your understanding and patience.
Shipping Time
Our estimated delivery time is 7 to 15 business days from the date your order is shipped.
Please note that these are estimated time frames. Shipping delays may occasionally occur due to customs, weather conditions, or carrier-related issues that are beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
We sometimes offer free shipping promotions, which will be clearly indicated on our website or at checkout.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number and a link to track your package online.
Please allow up to 5 business days for the tracking information to update.
Incorrect Address
Please double-check your shipping information before completing your purchase.
We are not responsible for lost or undelivered orders due to incorrect or incomplete addresses provided by the customer.
If you notice an error in your address, contact us immediately at infovyronn@gmail.com — if your order hasn’t been processed yet, we’ll do our best to update it.
Lost or Delayed Packages
Vyronn is not responsible for packages lost or delayed by the shipping carrier.
However, we will do our best to assist you in locating your order or filing a claim if necessary.
Customs and Import Taxes
International orders may be subject to customs duties or import taxes.
Customers are responsible for any additional fees that may apply. Vyronn has no control over these charges and cannot predict their amount.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery at infovyronn@gmail.com, including your order number and photos of the item.
We’ll review your case and do our best to resolve it quickly.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
📧 infovyronn@gmail.com
📍 Carrer Barcelona 32, Manlleu, B, 08560, Spain